Support

Write to support@bytebye.app and you will get an answer from the person who builds the app.

It helps to include your iPhone model, your iOS version and the app version, which is at the bottom of Bytebye’s Settings screen.

I bought Premium but the app still shows ads

Open Settings in the app and tap Restore purchases. This re-checks your Apple account and unlocks Premium on the device you are using. If it still does not unlock, write to us with the date of purchase.

I deleted a photo by mistake

Open the Photos app, go to Albums → Recently Deleted, and recover it. Your phone keeps deleted items there for 30 days.

The scan says 0 items

That means Bytebye found nothing worth removing — no duplicates, no near-identical shots, no unused screenshots and nothing blurry enough to flag. It is a good result, not an error.

How do I cancel the yearly plan?

On your iPhone: Settings → your name → Subscriptions → Bytebye → Cancel Subscription. Cancelling at least 24 hours before the renewal date stops the next charge.

Delete my data

There is nothing on our side to delete: Bytebye has no account and no server. Removing the app removes the local database it keeps on your device.